Terms of Service & Privacy Policy

Effective Date: September 13, 2025

🔹Privacy Policy

At Digital Bridge Operations (“DBO,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and software. By accessing or using our website, you agree to this policy.

Information We Collect

  • Personal Information: name, email, phone, address, billing details.

  • Business Information: company name, business details.

  • Usage Data: IP address, device type, browser data, site activity.

  • Cookies & Tracking Data for analytics and marketing.

How We Use Information

  • Provide and Improve our services

  • Process payments and deliver services.

  • Communicate with you regarding support and updates.

  • Send marketing messages (for SMS messages, you will be offered an opportunity to opt out of those communications).

  • Comply with legal obligations.

Sharing of Information

  • Service providers (payment processors, hosting, CRM).

  • Legal authorities if required.

  • In business transfers (e.g., merger or acquisition).

  • We do not share or sell your phone number to third parties for their marketing purposes.

Data Retention

We keep personal data only as long as necessary for business, legal, or security reasons.

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children.

Security

We use commercially reasonable measures to protect your data.

Your Rights

You may request access, updates, or deletion of your data by contacting us.

🔹 Terms of Service

By using our website, software, or services, you agree to these Terms of Service.

Services

We provide marketing automation, CRM, and lead-generation services. Features may change.

Eligibility

You must be 18+ to use our services.

Accounts

You are responsible for keeping your login secure and all actions under your account.

Payments & Billing

  • Fees are billed in USD.

  • Subscriptions auto-renew unless canceled before the next cycle.

  • You authorize us to charge your payment method.

Cancellations

You may cancel anytime; service continues through the current billing period.

Refunds

See below.

Acceptable Use

You may not use our platform for unlawful purposes, spam, or abuse.

Intellectual Property

All content and tools provided by DBO remain our property.

Limitation of Liability

Services are provided “as is.” We are not liable for indirect or incidental damages.

Governing Law

These Terms are governed by Massachusetts, USA law.

🔹 Refund Policy

At Digital Bridge Operations, we want you to be confident in your purchase.

Subscriptions

  • Refunds available within 30 days of first purchase for new customers only.

  • After 30 days, payments are non-refundable, but you may cancel future billing.

Setup Fees/ One-Time Services

Non-refundable once work has started.

Refund Requests

Email [email protected] to request a refund. Processing typically takes 5–10 business days.

Contact Us

Digital Bridge Operations LLC
Lakeville, MA
Email: [email protected]
Phone: (508) 546-9874

© 2025 Digital Bridge Operations - All Rights Reserved.